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Frequently Asked Questions & Answers

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  • What is BykeCam?
    BykeCam is a bicycle visual aid. It allows riders to view pedestrian and vehicle traffic to their rear or peripheral areas.
  • When can I expect to receive my order?
    BykeCam products ship with 24 hours. Depending on the method of shipment you select, you can receive your product next day via express or 4-7 business days via ground transporation.
  • What is the return policy?
    You may return your product within 30 days for a full refund.
  • Does BykeCam fit all types of bicycles?
    BykeCam comes with an adjuster that allows it to fit most bicycles.
  • Does BykeCam come in different sizes?
    BykeCam comes in one standard size and fits the handlebars of most bicycles.
  • Does BykeCam come in different colors?
    The standard color for BykeCam is black. A limited edition pink is available in recognition of Breast Cancer Awareness.
  • What if my BykeCam product is defective?
    If you product is defective, return it within 30 days for a refund or exchange. A replacement will be sent at no charge to you.
  • Can I order more than one product unit?
    Yes. You may order as many BykeCam products as you like.
  • Is BykeCam a USA product?
    Yes. BykeCam is a product designed by Innovative Designs and Concepts, a USA based business. BykeCam is assembled shipped and distributed from our United States headquarters.
  • Does BykeCam reduce bicycle related accidents?
    BykeCam is a visual aid device. Proper use of this product depends on the bicycle owner. This product may assist in the safety of bicycle riders, but is not specifically designed to reduce traffic and bicycle fatalities caused from motorized vehicle or pedestrian related incidents.
  • How many hours can I ride on a single charge?
    BykeCam will last for 5 to 6 hours on a single battery charge.
  • When will I know if the battery is fully charged?
    The green indicator light on the charger will remain illuminated.
  • How long will the monitor display video?
    The video will display on the monitor for 10 minutes without motion.
  • What is the purpose of the travel key?
    The travel key, when installed, will prevent the camera and display from turning on.
  • Should I install the travel key when transporting my bike?
    Yes. The travel key should be used whenever the bike is not in use.
  • How large is the viewing monitor area?
    The viewing monitor area is 3" x 2". (Three inches long by two inches wide.)
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